Frequently asked questions.
Shipping, foundations, insulation, payment terms and importing — the questions we are asked most about our expandable container homes.
How much is shipping?
We recommend budgeting around USD $1,000–$2,500 for shipping to your nearest port. This price does not include customs charges and import taxes. Each expandable home ships in a 40' high-cube container, and you can fit two homes in one container. To work out an estimate, price a 40' HC full container load from Shenzhen to your nearest port with a freight calculator such as Freightos.
What kind of foundation do I need?
If building on standard ground, you will need 8 to 12 concrete piers to support the whole house.
Is the home insulated?
Yes. Each panel has a foam core that provides insulation: 50 mm EPS (R = 1.315 m²K/W) is standard, with upgrades to 50 mm PU (R = 2.083), 75 mm PU (R = 3.125) or 50 mm Silica Rock (R = 1.25). The panelling can be selected for whichever meets your needs best. For developed countries we recommend the Silica Rock panels, and you can upgrade the panelling for better insulation in cold climates.
How big is the home?
34 square metres, which is equal to 365 square feet. Opened out it measures 5,800 × 6,580 × 2,500 mm externally; closed for shipping it is 5,800 × 2,150 × 2,500 mm.
Can you ship to my country?
Yes, we ship worldwide directly from mainland China. Please note the price of the unit does not include shipping.
What does FOB mean in shipping terms?
FOB stands for "free on board" or "freight on board" — either way it has the same definition. Buyers and sellers attach FOB to a location to show the point at which freight changes hands from seller to buyer. Our prices are quoted FOB Shenzhen.
What do I need to pay for on top of the home?
Our price is quoted FOB Shenzhen. You pay additionally for the foundation, delivery, installation and a customs broker.
What is the weight of the Oslo Grand?
2.8 metric tons.
Can the home be moved easily?
The home can be packed up again and moved, but you will need a team of people.
What is the feeling inside compared to a conventional home?
The smaller size and lower ceiling create a more intimate feel and space.
What quality control systems do you have in place?
All products are fully inspected through the construction phase, and inspected and checked for quality again before shipment. Photographs and documentation are provided to you, the customer. We have an international team — our quality control person is from New Zealand — and everything must be built to, or exceed, your country's building codes.
What are the payment terms, and what is T/T?
A 50% deposit by T/T with the order and the 50% balance by T/T before shipment. Prices are valid for 30 days. A telegraphic transfer (T/T) is an electronic method of transferring funds, used mainly for overseas wire transactions.
It's my first time importing from China. What do I need to do?
You must hire a customs broker in your country. They should also help you with logistics from your chosen port to the final destination. Import taxes depend on your country; for a fee we can also help you with this.
Can I add a wood burner? What heating is there?
Sorry, an expandable house cannot have a wood burner added. The heating system can only be an electric heater.
Can I get bamboo flooring?
Our quotation includes PVC vinyl. Bamboo plywood is an additional USD $590 per unit (estimate).
Can the building be changed to fit my needs?
Yes. You can upgrade the panelling for better insulation in cold climates. If you want it empty, for example to build offices, that's also possible. Interior walls can be removed, as can the kitchen or bedrooms. Anything more complicated than these simple changes needs to be discussed with us, and there may be an engineering fee.
Why is the price higher for developed countries?
If you are from a developed country, the price will be a bit higher because we need to use your country's standard fittings. Take Australia: we could not use a cheaper Chinese-standard toilet, and would have to use an Australian-standard toilet that is priced higher.
How long does delivery take, and is there a warranty?
Delivery time is 90 days after we receive the deposit. Every home comes with a 1-year limited warranty, and if you ever have an issue with one of our products we will do our best to resolve it. Full details of the warranty are available on request.
What is the difference between the Oslo and the Oslo Grand?
Both open out to 5,800 × 6,580 × 2,500 mm. The Oslo is USD $7,900. The Oslo Grand is USD $8,900 and adds a kitchen cabinet with sink, toilet, shower, and basin with mirror and cabinet.
Who builds the homes, and can I visit the factory?
Our factory and our other suppliers offer great craftsmanship and care in their work. Our factory has built homes for refugees in Germany, and we build to export quality. Come to China and visit our factory for yourself — contact Evana, our team leader, to arrange it.
Question not here? Send it to us — we'll add it to this page if it comes up regularly.